Shipping policy

Thank you for shopping with Classic City Customs! Here's everything you need to know about how we ship your order.

Processing & Production Time: All items are made-to-order. Orders ship within 2 business days after production is complete. Production time varies by item. Please keep this in mind when planning for a delivery date.

Shipping Carriers: We ship via USPS and UPS. You'll receive a tracking number via email once your order has shipped.

Estimated Delivery Times: Delivery times vary depending on your location and the carrier. Once your order leaves our hands, actual delivery is in the care of the postal carrier. We are not responsible for carrier delays.

Packaging: All orders are carefully packaged in a bubble mailer or small box to ensure your items arrive safely.

Order Tracking: Every order includes tracking. You'll receive your tracking information via email as soon as your order ships.

Expedited Shipping: Overnight and expedited shipping options are available at an additional cost. Please select your preferred shipping speed at checkout.

Incorrect Addresses: Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages due to an incorrect address provided at checkout. However, if you notice an incorrect address before the label has been created, we would be happy to update it for you!

Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us as soon as possible and we'll do our best to make it right. There is a 48 hour window after delivery to report.

Questions? Reach out to us anytime — we're happy to help!